Completed PDF Download Issue

Incident Report for PandaDoc

Resolved

We’re all set! Users can now download documents. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Aug 26, 2021 - 14:05 PDT

Monitoring

Our engineers have deployed a fix. PandaDoc users should now be able to download documents. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Aug 26, 2021 - 13:32 PDT

Update

Our team is still investigating the issue and is doing their best to get us back on track as soon as possible. Hopefully, we can provide you with good news shortly.
Posted Aug 26, 2021 - 13:06 PDT

Update

We are continuing to investigate this issue.
Posted Aug 26, 2021 - 13:05 PDT

Update

We are continuing to investigate this issue.
Posted Aug 26, 2021 - 13:03 PDT

Update

We are continuing to investigate this issue.
Posted Aug 26, 2021 - 13:02 PDT

Investigating

We've received word that documents cannot be uploaded into/downloaded from PandaDoc. We're currently investigating the issue and will have an update shortly.

Your patience through this is really appreciated.
Posted Aug 26, 2021 - 12:15 PDT
This incident affected: US & Global (Uploading documents).