Issue with webhooks and document creation using Public API

Incident Report for PandaDoc

Resolved

We’re all set! The issue with webhooks and document creation using Public API is resolved. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Nov 27, 2020 - 07:07 PST

Update

Our development team is putting all efforts into providing a fix as soon as possible. We’ll post the next update once the fix is implemented.
Posted Nov 27, 2020 - 06:33 PST

Identified

We’re currently working on a fix to resolve the trouble with webhooks and document creation via Public API. We’ll post an update here. Please stay tuned.
Posted Nov 27, 2020 - 06:11 PST

Investigating

We're currently investigating the issue with webhooks and document creation using Public API. Our team is on it and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Nov 27, 2020 - 06:06 PST
This incident affected: US & Global (Web application).
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