We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Dec 21, 2023 - 11:00 PST
Update
We are continuing to monitor for any further issues.
Posted Dec 21, 2023 - 10:26 PST
Monitoring
We have resolved the issue and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
Posted Dec 21, 2023 - 09:14 PST
Identified
The performance of the app is decreased. We are currently working on a fix. We appreciate your patience and will post updates here as soon as possible.
Posted Dec 21, 2023 - 08:18 PST
Update
Lower performance can be faced with document delivery and creating documents using CRM & Integrations. Our team continues monitoring the app for any further issues.
Posted Dec 21, 2023 - 07:40 PST
Monitoring
We have resolved the issue and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
Posted Dec 21, 2023 - 07:28 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 21, 2023 - 07:22 PST
Update
We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
Posted Dec 21, 2023 - 06:10 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 21, 2023 - 05:25 PST
Identified
We’ve identified the issue and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
Posted Dec 21, 2023 - 05:05 PST
Investigating
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Posted Dec 21, 2023 - 04:58 PST
This incident affected: US & Global (Creating and editing documents, Sending and opening documents, Uploading and downloading documents, Public (recipient) view, CRMs & Integrations, API, Webhooks, Web application).