Our email delivery system is down

Incident Report for PandaDoc

Resolved

This incident has been resolved.
Posted Feb 21, 2022 - 11:31 PST

Monitoring

A fix has been implemented by our email provider, and we are monitoring the results.
Posted Feb 21, 2022 - 11:17 PST

Update

Our email provider is currently investigating issues with the service. Here is a link to their status page: https://status.mailgun.com/

We will keep you updated as the situation develops
Posted Feb 21, 2022 - 10:38 PST

Update

We have traced the issue to our email provider, and will update as we learn more.
Posted Feb 21, 2022 - 10:28 PST

Investigating

Our email delivery system is reported down. We are currently investigating the issue.
Posted Feb 21, 2022 - 10:25 PST
This incident affected: US & Global (Sending documents).