We’re all set! Users can now download completed PDF documents. If you experience any issues with this, please reach out to us at support@pandadoc.com
Posted Mar 03, 2021 - 18:42 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2021 - 18:19 PST
Identified
The issue has been identified, we are working on a fix here.
Posted Mar 03, 2021 - 18:09 PST
Update
We are continuing to investigate the issue with PDF download in PandaDoc. We are doing our best to resolve the issue as soon as possible. Thanks for your understanding and patience!
Posted Mar 03, 2021 - 17:32 PST
Update
The investigation of an issue with downloading PDF copies of PandaDoc documents is still ongoing. Thanks for your patience as we work to resolve this!
Posted Mar 03, 2021 - 16:54 PST
Update
Our team is investigating the issue to get you back on track as soon as possible. We will provide you with an update.
Posted Mar 03, 2021 - 16:21 PST
Investigating
We're currently investigating an issue with downloading PDF copies of PandaDoc documents. Our team is on it and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Mar 03, 2021 - 15:49 PST
This incident affected: US & Global (Uploading documents).