Issue with Email Delivery

Incident Report for PandaDoc

Resolved

We’re all set! The issue with email delivery is resolved. If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Jun 03, 2021 - 09:18 PDT

Identified

The issue is related to Mailgun performance degradation: https://status.mailgun.com/
We're currently waiting for the resolution of the incident on their side. We’ll post an update here once this has been resolved! Please stay tuned.

Posted Jun 03, 2021 - 07:40 PDT

Investigating

We're currently investigating the issue with email delivery. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Jun 03, 2021 - 07:38 PDT

This incident affected: US & Global (Sending documents).