Recurly Down

Incident Report for PandaDoc

Resolved

This incident has been resolved, all of our payment services relying on auth.net and Recurly are now functioning.

Posted Feb 09, 2022 - 13:01 PST

Identified

Currently, there is an outage involving Recurly and Authorize.net, preventing payments using Authorize.net from going through. Our team is in communication with both parties, in order to get any issues on their side resolved as soon as possible. As soon as we get any updates, we will update you as soon as possible.

Posted Feb 08, 2022 - 13:29 PST