Support messenger outage

Incident Report for PandaDoc

Resolved

We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

Posted Jan 09, 2026 - 13:26 PST

Investigating

We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Customers currently cannot reach support, and the support team is unable to respond.

Posted Jan 09, 2026 - 12:56 PST