We're all set! Users can now create, send, and view documents. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Sep 27, 2023 - 11:19 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 27, 2023 - 10:05 PDT
Monitoring
We have resolved the issue and PandaDoc users should now be able to manage document creation, sending, and viewing. We have applied a solution. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
Posted Sep 27, 2023 - 09:43 PDT
Update
We are continuing to investigate this issue.
Posted Sep 27, 2023 - 09:05 PDT
Investigating
We are actively investigating Issue with document creation, sending, and viewing . Please check back here for updates, and we appreciate your patience while we get this resolved.
Posted Sep 27, 2023 - 08:51 PDT
This incident affected: US & Global (Creating and editing documents, Sending and opening documents, Uploading and downloading documents, Public (recipient) view, CRMs & Integrations, API, Web application).