We’re all set! Users can download documents now. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Oct 05, 2021 - 10:29 PDT
Monitoring
Our engineers have deployed a fix. PandaDoc users should now be able to download documents. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Oct 05, 2021 - 10:09 PDT
Identified
Our development team is putting all efforts into providing a fix as soon as possible. We’ll post the next update once the fix is implemented. Thanks for your patience meanwhile!
Posted Oct 05, 2021 - 09:29 PDT
Investigating
We're currently investigating the issue with PDF download. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Oct 05, 2021 - 09:13 PDT
This incident affected: US & Global (Uploading documents).