Issue with completed documents downloading

Incident Report for PandaDoc

Resolved

We’re all set! Users can download completed documents. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted May 28, 2021 - 10:17 PDT

Monitoring

Our engineers have deployed a fix. PandaDoc users should now be able to download completed documents. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted May 28, 2021 - 09:29 PDT

Investigating

We're currently investigating the issue with completed documents downloading. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted May 28, 2021 - 09:20 PDT
This incident affected: US & Global (Uploading documents).
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