Users can't fill in forms/ grand total can't be changed

Incident Report for PandaDoc

Resolved

This incident has been resolved. Now the users can fill out the forms, and the grand total can be changed. We are thankful for your patience during the process!
Posted Feb 07, 2022 - 15:31 PST

Monitoring

A fix has been implemented and we are currently monitoring the results.
Posted Feb 07, 2022 - 15:20 PST

Update

We are still working on the fix, we appreciate your patience in the meantime!
Posted Feb 07, 2022 - 14:58 PST

Identified

The issue has been identified and we are currently working on the fix. We will post further updates ASAP.
Posted Feb 07, 2022 - 13:32 PST
This incident affected: US & Global (Sending documents, Web application).