Document, Template, Content Library lists cannot be loaded

Incident Report for PandaDoc

Resolved

We're all set! If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Sep 14, 2022 - 09:42 PDT

Monitoring

We have resolved the issue and PandaDoc users should now be able to load the Document, Template. and Content Library lists. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

Posted Sep 14, 2022 - 09:31 PDT

Investigating

We are currently having an issue with loading Document, Template, and Content Library lists. We are investigating the issue and we'll keep you posted.

Posted Sep 14, 2022 - 09:13 PDT

This incident affected: US & Global (Web application).