Application loading issue

Incident Report for PandaDoc

Resolved

We’re all set! The issue with the application performance should be resolved. If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Feb 15, 2022 - 08:23 PST

Monitoring

Our engineers have deployed a fix that should normalize the performance.
We’re still monitoring the situation and will post a final ALL SET message when we’re sure the issue is fully resolved.

Posted Feb 15, 2022 - 08:02 PST

Update

We are continuing to investigate this issue.

Posted Feb 15, 2022 - 07:49 PST

Investigating

We're currently investigating the application loading issue.
Our team is on it, and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Feb 15, 2022 - 07:48 PST

This incident affected: US & Global (Sending documents, Uploading documents, Signup, Web application).