PandaDoc Chat support is partially unavailable.

Incident Report for PandaDoc

Resolved

Zendesk has posted an update and we can confirm that all systems are working again. PandaDoc clients should now be able to start a chat with us. Please refer to Zendesk's status page for more information and any further updates: https://status.zendesk.com/

Posted Feb 01, 2021 - 04:39 PST

Investigating

Zendesk, our chat system, is having an issue with their service. As a result, some customers are not able to start a chat with us. We'll continue monitoring and will post an update here once it's back up! In the meantime, you can reach out to us at support@pandadoc.com.

Posted Feb 01, 2021 - 03:48 PST