Issue with documents sending

Incident Report for PandaDoc

Resolved

We’re all set! Now the system is fully operational and back to normal, users can send documents. But If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Aug 30, 2021 - 10:52 PDT

Monitoring

A fix has been implemented and we are monitoring the situation now. We will post the final update soon.

Posted Aug 30, 2021 - 10:28 PDT

Update

We are continuing to investigate this issue.

Posted Aug 30, 2021 - 10:23 PDT

Investigating

We're currently investigating the issue with the document sending. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Aug 30, 2021 - 09:55 PDT

This incident affected: US & Global (Sending documents).