Document can not be downloaded as PDF files

Incident Report for PandaDoc

Resolved

We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.
Posted May 16, 2024 - 12:57 PDT

Monitoring

We have resolved the issue and PandaDoc users should now be able to use the application normally.
We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
Posted May 16, 2024 - 12:46 PDT

Identified

We’ve identified the issue and are already working on a fix.
We appreciate your patience and will post updates here as soon as possible. Stay tuned!
Posted May 16, 2024 - 12:05 PDT

Investigating

We are actively investigating the ongoing issue.
Please check back here for updates, and we appreciate your patience while we get this resolved.
Posted May 16, 2024 - 11:39 PDT
This incident affected: US & Global (Uploading and downloading documents).