We’re all set! The issue with PandaDoc application accessibility is fixed. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Mar 05, 2021 - 10:08 PST
Monitoring
A fix has been implemented and we are monitoring the results. PandaDoc users should now be able to access the application. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Mar 05, 2021 - 09:12 PST
Update
The issue is related to a temporary DNS issue on our Web Application Firewall side. We're currently waiting for the resolution of the incident on their side https://status.imperva.com/. We’ll post an update here once this has been resolved! Please stay tuned.
Posted Mar 05, 2021 - 07:08 PST
Investigating
We're currently investigating the issue with PandaDoc application accessibility due to a temporary DNS issue on our Web Application Firewall side. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Mar 05, 2021 - 06:16 PST
This incident affected: US & Global (Web application).