AWS incident: application is down

Incident Report for PandaDoc

Resolved

We’re all set!
PandaDoc services are available. If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Dec 15, 2021 - 08:42 PST

Monitoring

PandaDoc services should be available now. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.

Posted Dec 15, 2021 - 08:20 PST

Identified

We’re currently keeping track of the situation and will post an update here. Please stay tuned.
https://downdetector.com/status/aws-amazon-web-services/

Posted Dec 15, 2021 - 08:08 PST

This incident affected: US & Global (Sending documents, Uploading documents, Signup, Web application, Website).