Unable to create document using the "create document" button.

Incident Report for PandaDoc

Resolved

This incident has been resolved.
Posted Feb 03, 2022 - 10:56 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2022 - 10:37 PST

Update

We are continuing to investigate this issue.
Posted Feb 03, 2022 - 10:25 PST

Investigating

Customers are sometimes unable to create a document using the "create document" button within PD. Does not seem to be affected when creating from CRM. We are currently investigating the issue.
Posted Feb 03, 2022 - 10:24 PST
This incident affected: US & Global (Web application).
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