Global application issues: document access, sending, upload and download

Incident Report for PandaDoc

Resolved

We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

Posted May 06, 2026 - 13:03 PDT

Update

We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Posted May 06, 2026 - 12:28 PDT

Investigating

We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

Posted May 06, 2026 - 12:27 PDT

This incident affected: US & Global (Creating and editing documents, Sending and opening documents, Uploading and downloading documents, Public (recipient) view, Signup, CRMs & Integrations, API, Webhooks, Web application, Mobile application, Website).