Forms cannot be opened by recipients

Incident Report for PandaDoc

Resolved

We’re all set! If you still experience any issues with opening Forms, please reach out to us at support@pandadoc.com.
Posted Apr 21, 2022 - 07:28 PDT

Monitoring

Our engineers have deployed a fix. Recipients should now be able to open Forms. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Apr 21, 2022 - 07:23 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 21, 2022 - 07:13 PDT

Investigating

We are currently investigating this issue.
Posted Apr 21, 2022 - 06:53 PDT
This incident affected: US & Global (Sending and opening documents).