Unable to add the contact or recipient

Incident Report for PandaDoc

Resolved

We’re all set! Users can add contacts and recipients. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Nov 09, 2021 - 03:43 PST

Monitoring

Our engineers have deployed a fix. PandaDoc users should now be able to add contacts and recipients. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Nov 09, 2021 - 03:27 PST

Investigating

We're currently investigating the issue in regards to the failure to add the contacts or recipients in PandaDoc. Our team is on it and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Nov 09, 2021 - 03:12 PST
This incident affected: US & Global (Sending documents, Web application).
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