We’re all set! Users should now receive email notifications for documents. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Sep 17, 2020 - 11:59 PDT
Monitoring
Our engineers have deployed a fix. Document recipients should now receive new email notifications. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Sep 17, 2020 - 11:34 PDT
Update
We are continuing to investigate the issue, we will post here as soon as know more. Thank you again for your patience as we work to resolve this issue!
Posted Sep 17, 2020 - 11:14 PDT
Investigating
We're currently investigating the issue of PandaDoc documents not being received. Our team is on it --and we'll post updates here. We are very sorry for the inconvenience caused. Thanks for your patience as we work to resolve this!
Posted Sep 17, 2020 - 10:30 PDT
This incident affected: US & Global (Sending documents).