Delay in email responses from PandaDoc Support.

Incident Report for PandaDoc

Resolved

We’re all set! Users can submit tickets to PandaDoc Support without experiencing a delay. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Aug 21, 2020 - 08:46 PDT

Investigating

We're currently investigating an influx of tickets in the Customer Support ticket queue for an unknown reason. Please note new tickets should expect a slight delay in response until further notice. Our team is on it --and we'll post updates here when this is resolved. Thanks for your patience as we work to resolve this!
Posted Aug 21, 2020 - 08:10 PDT
This incident affected: US & Global (Website).
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