Can't create documents

Incident Report for PandaDoc

Resolved

We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Dec 20, 2023 - 04:06 PST

Monitoring

We have resolved the issue and PandaDoc users should now be able to use the application normally.
We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

Posted Dec 20, 2023 - 04:02 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 20, 2023 - 03:50 PST

This incident affected: US & Global (Creating and editing documents).