We're all set! Users can now load Documents successfully. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Jul 21, 2022 - 08:11 PDT
Monitoring
We have resolved the issue and PandaDoc users should now be able to load Documents. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
Posted Jul 21, 2022 - 07:54 PDT
Update
We're still working towards a resolution for this issue. Thank you for your continued patience.
Posted Jul 21, 2022 - 07:39 PDT
Identified
We’ve identified the issue with Document loading and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
Posted Jul 21, 2022 - 07:08 PDT
Investigating
We are actively investigating Document loading problems. Please check back here for updates, and we appreciate your patience while we get this resolved.
Posted Jul 21, 2022 - 06:58 PDT
This incident affected: US & Global (Sending documents, Web application).