We're all set! If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Mar 20, 2023 - 11:20 PDT
Monitoring
We have resolved the issue and PandaDoc users should now be able to download, create, and complete documents. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
Posted Mar 20, 2023 - 10:52 PDT
Identified
We’ve identified the issue and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
Posted Mar 20, 2023 - 10:37 PDT
Update
Our dev is actively working on resolving the issue. We do really apologize for the inconvenience caused and we appreciate your patience while we get this resolved.
Posted Mar 20, 2023 - 10:33 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 10:16 PDT
Investigating
We are actively investigating issues with PandaDoc document creation, completion, and download. Please check back here for updates, and we appreciate your patience while we get this resolved.
Posted Mar 20, 2023 - 10:15 PDT
This incident affected: Uploading and downloading documents and Web application.