Issue with PDF download in PandaDoc

Incident Report for PandaDoc

Resolved

We’re all set! Users can download PDF copies of PandaDoc documents. If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Dec 13, 2020 - 20:43 PST

Update

We understand how important it is to solve the issue as soon as possible. The development team is actively investigating and determining the steps for the fix.

Posted Dec 13, 2020 - 19:27 PST

Update

Our team is investigating the issue to get you back on track as soon as possible. We will provide you with an update.

Posted Dec 13, 2020 - 18:51 PST

Investigating

We're currently investigating the issue with downloading PDF copies of PandaDoc documents. Our team is on it and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Dec 13, 2020 - 18:35 PST

This incident affected: US & Global (Uploading documents).