Hubspot-PandaDoc interface issue

Incident Report for PandaDoc

Resolved

We’re all set! Users can create documents from Hubspot and see a document history now. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Nov 04, 2021 - 12:58 PDT

Monitoring

Hubspot engineers have deployed a fix. PandaDoc users should now be able to create documents from Hubspot and see a document history. We’re still monitoring the application performance and will post a final update when we’re sure the issue is fully resolved.
Posted Nov 04, 2021 - 12:29 PDT

Identified

We have identified the issue. Hubspot is currently having the issue causing CRM Cards to be down. Their engineering team is working on this. We’ll post an update here. Please stay tuned.
Posted Nov 04, 2021 - 12:13 PDT

Update

We're continuing to investigate the issue with the absence of the PandaDoc document creation module in Hubspot. Our team is on it, and we'll post any updates here. Thanks for your patience as we work to resolve this!
Posted Nov 04, 2021 - 11:34 PDT

Investigating

We're currently investigating the issue with the absence of the PandaDoc document creation module in Hubspot. Our team is on it, and we'll post any updates here. Thanks for your patience as we work to resolve this!
Posted Nov 04, 2021 - 11:06 PDT
This incident affected: US & Global (Web application).