Scheduled US and EU PandaDoc Infrastructure Maintenance
Scheduled Maintenance Report for PandaDoc
Completed
The scheduled maintenance has been completed.
Posted Dec 08, 2024 - 05:00 PST
Verifying
Verification is currently underway for the maintenance items.
Posted Dec 08, 2024 - 04:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 08, 2024 - 01:00 PST
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 08, 2024 - 01:00 PST
Scheduled
Dear customers,

We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability.

Maintenance Details:
* Date & Time: 12/08/2024, 01:00 PST
* Expected Duration: 4h
* Location: US and EU

Impact on Service

During this time, you may notice:
* partial unavailability of services is expected.
* temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period.

We anticipate normal service to resume by 05:00 PST. All your data remains secure and unaffected throughout this process.

No Action Required:

You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us.

We’re Here to Help:

If you have any concerns or need assistance, feel free to reach out to our support team:
https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support


Sincerely,
PandaDoc team
Posted Nov 29, 2024 - 06:05 PST
This scheduled maintenance affected: US & Global (Creating and editing documents, Sending and opening documents, Uploading and downloading documents, Public (recipient) view, Signup, CRMs & Integrations, API, Webhooks, Web application, Mobile application) and EU (Creating and editing documents, Sending and opening documents, Uploading and downloading documents, Public (recipient) view, Signup, CRMs & Integrations, API, Webhooks, Web application, Mobile application).