Problems with the PandaDoc dashboard.

Incident Report for PandaDoc

Resolved

We’re all set! All issues with the PandaDoc dashboard should now be resolved. If you experience any persisting issues with this, please reach out to us at support@pandadoc.com.
Posted Feb 05, 2021 - 11:30 PST

Monitoring

Our engineers have deployed a fix, however, we are still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Thank you for your continued patience and understanding as we work to resolve this.
Posted Feb 05, 2021 - 11:28 PST

Update

We're still investigating an issue with the PandaDoc dashboard. Some users may see a different layout and may be unable to access the "Need Help" and link sharing options. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Feb 05, 2021 - 10:39 PST

Investigating

We're currently investigating an issue with the PandaDoc dashboard. Some customers may see a different layout and are unable to access the "Need Help" option. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Feb 05, 2021 - 09:55 PST
This incident affected: US & Global (Web application).